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8 articles & case studies
🔭 02
Article 5C Strategy
Tech · 2026
Why competitive intelligence fails before it even starts
The 5C framework catches what standard audits miss. Most brands audit their competitors' websites — they don't audit the context those websites exist in. That's where strategy goes wrong before it begins.
🔬 03
Case Study I3R Research
Travel · 2025
Scoring a global travel brand across all 37 I3R variables
What the I3R model revealed that usability testing couldn't. A deep evaluation of web brand equity across 14 markets — Information, Interactivity, and Image measured with precision.
🏗️ 04
Whitepaper Design Foundry
Tech · 2026
AI-generated design directions: how we validate before we build
Why generating multiple directions first — and testing them against BX research findings — is the only defensible approach to digital design. The methodology behind our rapid prototype validation process.
🛒 05
Case Study BX · UI · UX
Ecommerce · 2025
Redesigning checkout UX for a Fortune 100 ecommerce brand
BX research surfaces the brand-level friction that UX alone misses. How a single research engagement changed the prioritization of an entire product roadmap — and measurably improved conversion.
🌐 06
Article Omnivizn
Health · 2026
The omnichannel blind spot: what self-reported data always gets wrong
AIRA screen analysis vs. traditional survey research. Why what consumers say they do across channels and what they actually do diverge in ways that cost brands real money and strategic direction.
📐 07
Whitepaper I3R Research
Pharma · 2025
Web brand equity: the missing metric in every digital audit
Twenty years of I3R research distilled into a practical framework. Why Information, Interactivity, and Image together predict digital performance better than any single metric available to modern analytics.
🎯 08
Case Study 5C Strategy
Health · 2026
Mapping context, not just competitors: a health system digital audit
The Context dimension of the 5C framework is where most audits stop. Here's what we found when we went further — mapping regulatory pressure, cultural shift, and digital accessibility gaps for a major health system.
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